Customer Satisfaction Survey
Questions marked by * are required.
1.
Client Name: *
2.
Contact: *
3.
Survey Conducted by: & Date: *
4.
On a scale of 1 - 10 ( 10 being the highest), have we lived up to our promise to you as a client?
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10
5.
On a scale of 1 - 10 ( 10 being the highest), is BC Laboratories, Inc. correspondence with the laboratory to your satistaction? (i.e. Sales/Customer Service)
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10
6.
On a scale of 1 - 10 ( 10 being the highest), are you satisfied with your current reporting format?
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10
7.
On a scale of 1 - 10 ( 10 being the highest), what is your overall satisfaction rating of the laboratory?
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10
8.
Have you had any problems with our sampling/courier service?
yes
no
9.
Comments/Suggestions: